Q1: | When I search a patient "Chung W*", the result should show all patient records with "Chung W.....". But it showed also "Li Chung". | |
A1: | When searching "Chung W*", the system will show patient records matching both "Chung" and "W*" on pre-defined fields of the patients. Patient "Chung W...." is for sure to be searched out. But if any of the pre-defined fields in the patient "Li Chung" has a match on "W*", this patient will also be listed.
e.g., If "Li Chung" lives in "Wong Tai Sin", "Chung" from his name matches "Chung", and "Wong" is his address matches "W*", so the patient "Li Chung" will match the search.
To reduce this kind of unwanted search results, we recommend adding more known letters into the search, such as "Chung Wa*" |
Q2: | How to search patient by typing a part of information? | |
A2: | User can use wildcard search, the asterisk sign (*) matches zero or more characters, and question mark (?) a single character; e.g. all leu*, l*g and leu?g will match Leung. |
Q3: | How can I delete a patient record? | |
A3: | Patient record is the key data in the system which it is linked to consultation, prescription, billing records. The system do not allow user to delete the patient record because of data security concern. |
Q4: | How can I input patient's name if the patient only knows Chinese Name? | |
A4: | System uses English Name as a must field on patient record, user can put N/A on English field if the patient do not have a English name |
